Lotus Notes - Fails to move inbox article to subfolder

1

Lotus Notes 8.5 - yuck!

User is trying to move an email from the Inbox into a subfolder and is using the menu option (not dragging & dropping) the email simply fails to move. It just appears again in the inbox. Drag and drop has the same effect!

I have checked that it is a failure to move and not just a copy/delete issue.

I am not a Notes adminstrator, being more of a MS Exchange administrator by career path and have no idea what to be looking for.

Klaptrap

Posted 2010-04-22T12:09:34.983

Reputation: 105

Might have better luck posting this kind of question in a Lotus Notes forum. – None – 2010-04-22T12:14:18.740

Think it might actually be a Blackberry Server issue – None – 2010-04-22T12:26:59.467

This is an administrator issue, and it would be better suited on ServerFault, in my opinion. – Gnoupi – 2010-04-22T18:45:31.560

Answers

0

This was a Blackberry issue - sychronisation settings had been played with by the user

Klaptrap

Posted 2010-04-22T12:09:34.983

Reputation: 105