Is my Mac OSX mail connected?

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Well, of course, you can't tell that yourself. But more to the point, I haven't received mail in a couple of days and a test mail I sent has not shown up in my inbox. So: how can I tell if my Mac OSX mail is connected to my organization's server? And if not, how do I get it to connect? Thanks.

bob.sacamento

Posted 2018-05-17T13:56:17.397

Reputation: 481

Are you using the standard Mail.app that comes with macOS? If so, you can get a pretty good idea of the connection status by choosing Window menu > Connection Doctor. – Gordon Davisson – 2018-05-19T07:02:29.360

@GordonDavisson Thanks. Seems to be just what I needed. If you want to turn your comment into an answer I'll be happy to hit the accept button. – bob.sacamento – 2018-05-21T14:13:00.930

Answers

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Apple's Mail app has a built-in "Connection Doctor" that you can use to check connectivity to the server(s). If something's not working, it can also tell you a bit about what's going wrong. Choose Window menu > Connection Doctor, and just look for the red/green status indicators next to each server connection that Mail is configured to use. See Apple support document #:HT204173, "Use Mail Connection Doctor" for more details.

Gordon Davisson

Posted 2018-05-17T13:56:17.397

Reputation: 28 538