Black Screen on AnyDesk Connection

Question

I am using AnyDesk to mirror a Windows 7 laptop screen onto an Android Tablet. Until recently, everything was fine, but one day, and every time since, I connected as usual but could only see a black screen. I can still see the AnyDesk Settings button, but no laptop picture.

I tried updating the AnyDesk software on the laptop, and reinstalling the app on the tablet. I tried a second Windows 7 laptop with the same result.

Answer 1

The reason for this is that if you connect to an active session if the target monitor shuts down you will see the screen in black as well.

It also happens for example if you connect by Anydesk to an RDP session and that RDP connection is closed.

The solution would be to log out, connect to anydesk and log in from the connection by Anydesk

Can it be what is happening to you?

Answer 2

At least, it is my case.. :) another solution is using connecting by user account, then you put the user and password and you are in. I think it is also the case if more than one user is logged in the machine. Anythesk then doesn't know which desktop to connect.