Can't use my windows profile: "We can't sign in to your account"

Question

When I tried to use my computer today while turning it on it showed me (only) the we can't sign error, which is one of the two errros presented in my picture.

I tried a few things but none worked. I also tried system restore, I used a few different restore points and so I got these errors, the "we can't sign.." and the other one, which is a about the restore points saying "System restore failed while restoring the directory from the restore point.".

I don't know what to do, everytime I turn on the computer it's "preparing windows" which takes a few minutes every time and creates a temporary profile, I can't access my personal files, and I can't even restore it.

Any suggestions?

Answer 1

Some manipulations that you could try :

• Try to system restore again with an earlier system restore point

• Try using Reprofiler described here, after reading attentively the accompanying text

• If you are comfortable with using regedit and modifying the registry, try the advice in the following articles :

You’ve been signed in with a Temporary Profile error in Windows

Fix “We can’t sign into your account” error in Windows 10 AU