BSOD after enabling Hyper-V

I get a BSOD with stop code:

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

on a clean windows install after enabling hyper-v.

The first time this has happened to me is when I installed docker for windows, which suggested that I enable Hyper-V. I selected ok, and then the laptop rebooted, and since then it didn't boot, giving out the same stopcode I mentioned.

I've reinstalled windows 10 and manually enabled Hyper-v, and ditto. I've reinstalled one more time, and again, ditto.

I've searched and read some posts online, but I have yet to come across a post that actually mentions a concrete fix on this issue -- I'm clueless right now.

I'm running Windows 10 Pro, and I have a separate physical drive that has Debian installed.
My laptop is LG Gram 2018 (15Z980) with i7-8550u.
I have the latest BIOS (2018-01-09)
I don't see a virtualization option in my BIOS.
systeminfo command says that my laptop is capable of running Hyper-V.

Edit:

Virtualization is enabled, despite the lack of an option at the bios. Running docker toolbox (virtualbox) or running kvm from debian gives me no problem.
I have checked the drivers and they were all up to date.
I am going to check with LG support to see if this is an issue specific to my laptop, or to this model.

Haemin Yoo

Posted 2018-02-28T16:33:23.300

Reputation: 43

You have to enable virtualization settings in the BIOS. I’m pretty sure this is the cause of the problem. You’ll have to keep looking. – Appleoddity – 2018-02-28T17:57:15.300

1A lot of times it comes down to a buggy driver or the BIOS virtualization implementation. You may want to try rolling back a version of the BIOS. Also, verify that all your drivers are up to date. – essjae – 2018-02-28T18:43:46.180

1If you are unable to enable VT-v within the firmware then you cannot use Hyper-V this also means you cannot use Docker. – Ramhound – 2018-02-28T19:30:54.160

analyze the crash dump with windbg – magicandre1981 – 2018-03-01T16:34:27.060

Answers

15z980 BIOS has updated to K2ZC0250. You can update using LG DNA Center application. I just update that and Hyper-v Works Fine.

Naoto

Posted 2018-02-28T16:33:23.300

Reputation: 26

Unfortunately I still have the same problem after updating the firmware. – Haemin Yoo – 2018-04-12T04:38:36.323

I did have the same bsod after enabling Hyper-V. After a few unsuccessful automatic recovery attempts I was able to boot into safe mode. I actually didn't do anything except for backing up files -- but after that my laptop booted up just fine and I have Hyper-V enabled. How strange. – Haemin Yoo – 2018-04-12T04:59:11.343

-1

If you enable VT -x via BIOS you need to disable Hyper V. if still caused BSOD you need to disable Core Isolation. please go to https://www.teknokia.com/2019/09/how-to-fix-bsod-vt-x-virtualization-run-an-android-emulator-on-windows-10.html to disable it.

Ramadhan Edwar

Posted 2018-02-28T16:33:23.300

Reputation: 1

1The author specifically is asking how to enable Hyper-V. An answer indicating they should keep it disabled is absolutely unhelpful – Ramhound – 2019-09-01T17:09:56.130

-2

The issue can be resolved by updating drivers through Windows Update.

user919830

Posted 2018-02-28T16:33:23.300

Reputation: 1

1You may want to improve your answer by adding more details. – Sandeep – 2018-07-03T09:14:47.273