How do I stop apps from graying out and not launching?

Seems like the apps are stuck in update mode and when you click on these apps, a window pops up for few milliseconds and then closes automatically.

Method 1: Reset Windows Store Cache: Please run wsreset.exe on your PC and see if your issue can be fixed.

Method 2: Download and Run Microsoft Start Menu Troubleshooter

http://aka.ms/diag_apps10

Method 3: Run powershell commands as admin to repair and register the App components:

Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

If comments solution doesn't work, please open CMD as admin and type following commands:

First this: ((Get-ChildItem “HKLM:SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\AppxAllUserStore\InboxApplications”) | Get-ItemProperty).Path | Add-AppxPackage -Register -DisableDevelopmentMode

If not work, then these commands:

Dism /Online /Cleanup-Image /RestoreHealth

SFC /scannow

Update 2/1:

Let's try steps below to repair your corrupted main user profile.

Refer to this guide: https://windowsreport.com/corrupt-user-profile-windows-10/

Update 2/8

Please also check if there is items under this registry key for your not working apps, if so, delete them to check the results: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AppModel\StateChange\PackageList\

Kattee Lee

Posted 2018-01-30T04:02:37.320

Reputation: 511

Method 1 pops up with an error saying "ms-windows-store:PurgeCaches Package could not be registered."

Method 2 an error happens the same as method number 1. Under problems found it says Windows Store cache may be damaged.

Method 3 has an error saying "Cannot find path 'C:\AppXManifest.xml' because it does not exist." – Matt Matt – 2018-01-31T01:39:45.970

Run powershell commands first: Set-ExecutionPolicy Unrestricted. Then, try this commands: Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}. I add -allusers switch in this command. – Kattee Lee – 2018-01-31T08:57:23.573

I tried this on a new user. The windows store and bunch of other apps now work. Unfortunately it's still broken on my main user. Thanks for your help. – Matt Matt – 2018-01-31T11:47:31.830

Try repair the user profile, refer to my update. – Kattee Lee – 2018-02-01T03:06:49.967

The name of the apps seems to be fixed now but they still won't launch properly. – Matt Matt – 2018-02-02T10:27:29.873

Please wait for a while, since apps need time to download and configure in background. if the issue still persists, I need to check your apps event log locate here: %SystemRoot%\System32\Winevt\Logs\Microsoft-Windows-TWinUI%4Operational.evtx – Kattee Lee – 2018-02-05T07:55:34.097

Update 2/8 worked for me. But I still need to understand why is this happening. What's the root cause. – Lance – 2018-07-05T19:04:44.327

How do I stop apps from graying out and not launching?

Answers