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I was trying to install Norton Anti-virus on Windows 7 from the Internet connection at the library and even if I turned the firewall off (and later turned it back on), it could not access the create an account function of the software. I kept getting an unable to access server error. Is it possible that the library is blocking it? Or is there some other issue?
leeand00
Posted 2018-01-22T23:56:40.260
Reputation: 14 882
5
I recently needed to help a friend install Norton. We needed to create the account via the Norton website as it didn’t work via the software interface.
Once you create an account that way, just register the key online to add it to your account.
Then from the website there’ll be a download link to install a registered version of the software that uses your key. Installing this will probably cause an uninstall of the version you currently have installed, then it will install the new version.
Sir Adelaide
Posted 2018-01-22T23:56:40.260
Reputation: 4 758
I went ahead and added a link to the Norton website so the answer is more active/productive for the original poster. – JakeGould – 2018-01-23T00:16:10.050
Downvote? Sorry I'm just not familiar with the non-SEP version of it. – leeand00 – 2018-01-23T00:55:01.223