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I am running Windows 10, using Photoshop CS5. I have been using Photoshop every day for several years, but am self-taught, so I am not an expert.
I've read other questions like mine, so I would like to clarify first that I know HOW to create a GIF in Photoshop. I know how to save it (via "Save for web and devices", etc.) There is nearly almost always transparency in my GIF creations. I know how to set the frame delay time.
Also, there are SOME gifs, both that I have created in Photoshop, or have gotten elsewhere, that I have no trouble opening and viewing the animation.
Another thing to note is that I can still see the animation when I open it in another viewer that support GIF files. But when I then attempt to open it in Photoshop, it has the same number of frames, but every one is a duplicate of the first frame.
The only other think that I can think of that you might need to know is that I know nothing about working with the Timeline Animation. I have only ever used the Frame by Frame animation.
PLEASE! Somebody out there must be able to help me! This has been a problem for so long because after creating a GIF I often need to resize it to insert it in a video I am creating (I create e-cards). I am desperate!
1Opening a GIF in Photoshop that is animated requires different steps. I forgot exactly what it was, hench this is a comment and not an answer. I do not have time to research it right now, but if you google Photoshop open animated gif, you should be able to figure it out. – LPChip – 2017-12-14T22:03:06.757