4
I cannot run SFC
. How do I fix it?
C:\>sfc /scannow
Windows Resource Protection could not start the repair service.
C:\>net start trustedinstaller
The requested service has already been started.
C:\>Dism /Online /Cleanup-Image /ScanHealth
Deployment Image Servicing and Management tool
Version: 6.3.9600.17031
Error: 11
You cannot service a running 64-bit operating system with a 32-bit version of DISM.
Please use the version of DISM that corresponds to your computer's architecture.
The DISM log file can be found at C:\windows\Logs\DISM\dism.log
C:\>findstr /c:"[SR]" %windir%\logs\cbs\cbs.log
C:\>
dism.log
2017-11-03 16:06:12, Info DISM PID=6268 TID=3252 Scratch directory set to 'C:\Users\Chloe\AppData\Local\Temp\'. - CDISMManager::put_ScratchDir
2017-11-03 16:06:12, Info DISM PID=6268 TID=3252 DismCore.dll version: 6.3.9600.17031 - CDISMManager::FinalConstruct
2017-11-03 16:06:12, Info DISM PID=6268 TID=3252 Successfully loaded the ImageSession at "C:\windows\System32\Dism" - CDISMManager::LoadLocalImageSession
2017-11-03 16:06:12, Info DISM DISM Provider Store: PID=6268 TID=3252 Found and Initialized the DISM Logger. - CDISMProviderStore::Internal_InitializeLogger
2017-11-03 16:06:12, Info DISM DISM Provider Store: PID=6268 TID=3252 Failed to get and initialize the PE Provider. Continuing by assuming that it is not a WinPE image. - CDISMProviderStore::Final_OnConnect
2017-11-03 16:06:12, Info DISM DISM Provider Store: PID=6268 TID=3252 Finished initializing the Provider Map. - CDISMProviderStore::Final_OnConnect
2017-11-03 16:06:12, Info DISM DISM Provider Store: PID=6268 TID=3252 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
2017-11-03 16:06:12, Info DISM DISM Provider Store: PID=6268 TID=3252 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider
2017-11-03 16:06:12, Info DISM DISM Provider Store: PID=6268 TID=3252 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
2017-11-03 16:06:12, Info DISM DISM Provider Store: PID=6268 TID=3252 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider
2017-11-03 16:06:12, Info DISM DISM Manager: PID=6268 TID=3252 Successfully created the local image session and provider store. - CDISMManager::CreateLocalImageSession
2017-11-03 16:06:12, Info DISM DISM Provider Store: PID=6268 TID=3252 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
2017-11-03 16:06:12, Info DISM DISM Provider Store: PID=6268 TID=3252 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider
2017-11-03 16:06:12, Info DISM DISM.EXE:
2017-11-03 16:06:12, Info DISM DISM.EXE: <----- Starting Dism.exe session ----->
2017-11-03 16:06:12, Info DISM DISM.EXE:
2017-11-03 16:06:12, Info DISM DISM.EXE: Host machine information: OS Version=6.3.9600, Running architecture=x86, Number of processors=8
2017-11-03 16:06:12, Info DISM DISM.EXE: Dism.exe version: 6.3.9600.17031
2017-11-03 16:06:12, Info DISM DISM.EXE: Executing command line: Dism /Online /Cleanup-Image /ScanHealth
2017-11-03 16:06:12, Info DISM DISM Provider Store: PID=6268 TID=3252 Getting Provider FolderManager - CDISMProviderStore::GetProvider
2017-11-03 16:06:12, Info DISM DISM Provider Store: PID=6268 TID=3252 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider
2017-11-03 16:06:12, Info DISM DISM Provider Store: PID=6268 TID=3252 Loading Provider from location C:\windows\System32\Dism\FolderProvider.dll - CDISMProviderStore::Internal_GetProvider
2017-11-03 16:06:12, Info DISM DISM Provider Store: PID=6268 TID=3252 Connecting to the provider located at C:\windows\System32\Dism\FolderProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2017-11-03 16:06:12, Info DISM DISM.EXE: Image session has been closed. Reboot required=no.
2017-11-03 16:06:12, Info DISM DISM.EXE:
2017-11-03 16:06:12, Info DISM DISM.EXE: <----- Ending Dism.exe session ----->
2017-11-03 16:06:12, Info DISM DISM.EXE:
2017-11-03 16:06:12, Info DISM DISM Provider Store: PID=6268 TID=3252 Found the OSServices. Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect
2017-11-03 16:06:12, Info DISM DISM Provider Store: PID=6268 TID=3252 Disconnecting Provider: FolderManager - CDISMProviderStore::Internal_DisconnectProvider
2017-11-03 16:06:12, Info DISM DISM Provider Store: PID=6268 TID=3252 Releasing the local reference to DISMLogger. Stop logging. - CDISMProviderStore::Internal_DisconnectProvider
I have not tried running it in Safe Mode yet.
“You cannot service a running 64-bit operating system with a 32-bit version of DISM.” - Indicates you were attempting to run DISM within a 32-bit command prompt. – Ramhound – 2017-11-03T20:42:14.550
I thought each process is independent. After all, I can launch 64 bit applications like Windows Explorer and Ruby from the command prompt. – Chloe – 2017-11-03T20:51:24.483
Both of those are 32-bit applications. – Ramhound – 2017-11-03T22:38:55.310
No, Ruby is 64bit version.
>ruby -v
ruby 2.3.1p112 (2016-04-26 revision 54768) [x64-mingw32]
– Chloe – 2017-11-06T18:14:17.600No, Ruby is 64bit version.
>ruby -v
ruby 2.3.1p112 (2016-04-26 revision 54768) [x64-mingw32]
– Chloe – 2017-11-06T18:15:08.383I just realized I was using 32 bit powershell too. – Ahmed Akhtar – 2018-08-25T17:08:13.877