Exchange does not redirect automatic replies and error messages

Question

On my Exchange account, which I access using OWA 2013, I have setup a redirect rule to forward all email to my Gmail account, as seen below; and I routinely send and receive email through Inbox by Gmail, using that Exchange account's STMP server for outgoing email.

Unfortunately, this rule does not redirect some special email, including automatic replies (such as out-of-office replies by people that I am emailing) and redirect error messages (such as, when someone sends me an executable by email, and the redirect is blocked by email; or when I try to email an executable to another Gmail account). In all these cases, the error message ends up in my Exchange inbox, and I tend to miss these sometimes important ones.

Since these emails are marked "read", I suspect that the rule is in fact working; but that the redirect part is not, for some reason.

Is there anything than I can do myself to fix this? Do I need help from the administrators? If so, what exactly would they need to do? I am asking because I would make life them easier, so they have the least amount of time to worry about why I forward my email externally.

Answer 1

Such emails (over quota, Out of Office, ...) are mostly system emails generated by Exchange. Therefore it could be that you couldn´t forward them as those aren´t normal rules and couldn´t be picked up here by your rules. Additional it could be that such emails are generated by a non valid email address and the remote system is rejecting such emails or isn´t accepting them. That would be a good question for your MS Exchange admin / local IT.