1
On my Windows 10 Professional workstation I have a strange problem.
Every newly created user (local or domain users) creates a new profile, but the new profile is not usable.
In detail, if I click on the start menu nothing happens (and the menu does not open), and Microsoft Store and Mail icons are with a strange blue background as you can see in the following picture:
I tried following the information at https://social.technet.microsoft.com/Forums/en-US/f5bb2326-a57c-4c11-8b54-79e9b3af661d/start-menu-not-working-with-mandatory-profiles?forum=win10itprosetup without success:
Dism /Online /Cleanup-Image /RestoreHealth
SFC /scannow
Both commands executed correctly with success and with no errors.
Do you have any idea?
Mat
Posted 2017-11-02T16:29:00.020
Reputation: 111
What happened exactly when you ran those commands what did you expect to happen. Update your question, provide specific detail, so we can help you – Ramhound – 2017-11-02T16:30:57.000
Thanks, I edited the question: both commands exited correctly with success and with no errors. – Mat – 2017-11-02T16:37:18.497
Which means your problem isn't caused by system corruption. This means your problem is likely caused by a third-party application that is installed. If it was system corruption either of those commands would have repaired the corrupt system files. – Ramhound – 2017-11-02T16:38:37.383
Thanks. Don't you have any idea about that? I've never seen these blue icons. – Mat – 2017-11-02T16:50:09.220
One is the icon for the
Microsoft StoreUWP application, but the icon is slightly odd, but I recognize it all the same. – Ramhound – 2017-11-02T16:54:26.280I suspect that you are using a corrupted system image. Try to download a clean iso from Microsoft website by media creation tool then in-place upgrade current system, after this, create a user account to check result. – Origami – 2017-11-03T07:45:03.060