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I've had my Chuwi Hi10 for well over a year now and for a couple of months, I've had this annoying issue where the tablet powers off randomly without any warning or message. It does not occur when I am charging the device!
It occured first in Windows 10 and it wasn't before long that I realized the issue didn't occur in Android.
My next step was to install Linux in order to see if this was a driver issue? It wasn't, because by the time the install had finished I was at about 50% and the tablet would shut down almost instantleously after boot up.
One thing I did realize was that the issue didn't really occur in Windows Server 2016 (I have a student license from Microsoft Imagine). It only occured once and that may have been from overheating?
Yes, it's a very weird issue. It might be to do with voltage within the BIOS considering that dualboot support comes out of the box and perhaps I could solve it with a setting. Or it may be to do with the battery. Any help would be appreciated.
System Specs: Chuwi Hi10 Intel Atom x5-Z8300 4gb ram 64gb SSD Integrated Graphics
Praveen K
Posted 2017-10-30T20:23:12.907
Reputation: 1
Sounds like a problem with your battery not reporting accurate information. – Ramhound – 2017-10-30T20:58:28.240
The battery seems to have the correct percentage in the taskbar @Ramhound – Praveen K – 2017-10-30T20:59:08.660
I am saying your battery is reporting inaccurate information if, your device turns off, with 60% of the battery remaining. "It does not occur when I am charging the device!" - The fact this happens supports my conclusion. "It only occurred once and that may have been from overheating?" - It is very unlikely your device is overheating. – Ramhound – 2017-10-30T21:02:10.710
But surely if Windows reports that there is 60% of battery, the OS won't shut the tablet down right? @Ramhound – Praveen K – 2017-10-30T21:04:10.553
I am saying the battery indicator is reporting 60% but the battery must be discharged a great deal more then only 40%. The
x5-Z8300came out in 2015, given the price tag of this particular device, I wouldn't have expected the battery to last as long as it did honestly. – Ramhound – 2017-10-30T21:06:45.043But then wb Android? The device manages to run perfectly fine in Android @Ramhound – Praveen K – 2017-10-30T21:08:08.337
Can’t help with Android. – Ramhound – 2017-10-30T22:58:22.483