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We have some software which reads in and processes emails from the Inbox folder of a shared mail account. Users manually drag emails into there from their own accounts (using Outlook).
This all works fine until some users accidentally drag the email to the root folder, not the inbox.
Is there a way to create an outlook rule to automatically move items in the root to the inbox?
For reference, this page is related but not the same problem: https://support.microsoft.com/en-gb/help/2979451/items-placed-in-root-folder-seem-to-be-lost-in-outlook