How to auto-move emails in root folder to inbox folder?

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We have some software which reads in and processes emails from the Inbox folder of a shared mail account. Users manually drag emails into there from their own accounts (using Outlook).

This all works fine until some users accidentally drag the email to the root folder, not the inbox.

Is there a way to create an outlook rule to automatically move items in the root to the inbox?

For reference, this page is related but not the same problem: https://support.microsoft.com/en-gb/help/2979451/items-placed-in-root-folder-seem-to-be-lost-in-outlook

userSteve

Posted 2017-10-27T10:58:17.947

Reputation: 201

Answers

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You can't create such rule in Outlook because Outlook rules can process only incoming and outgoing messages, they can't work with moved/copied emails. However, you can write a VBA script that will do what you want.

thims

Posted 2017-10-27T10:58:17.947

Reputation: 8 081