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I work as second-line support, a user came up with a intriguing issue. He has a Microsoft SurfacePro with Win10 (1607 Anniversary Update) and Office 2016 installed.
In Outlook, in the Reading Pane, the vertical scrollbar keeps disappearing. Unless an email is specifically highlighted. What I have tried from my end is
- Disabled "Smooth-scroll list boxes" in Adjust Appearance and Performance of Windows.
- Disabled Hardware Acceleration in Outlook
It still doesn't seem to help. Any suggestions would be greatly appreciated!
Yoda
Posted 2017-10-24T20:16:53.193
Reputation: 21
It's been like that since Outlook 2013. MS doesn't seem to want to fix it.
– DavidPostill – 2017-10-24T20:32:33.953In Mozilla Firefox, I've seen a similar problem. Closing the program and opening it again opens with the scroll bar. So that's something to try. – milesrf – 2017-11-01T05:14:53.893