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One of my inboxes at work is a general inbox which we do not regularly read. I need to have access to this inbox in case I need to direct a customer to send in documents or in case I need to trouble shoot an issue, however I do not generally care about emails in it (currently 546 unread emails).
Is there a way to prevent this inbox from flagging the unread icon in the tray and taskbar? I can't create a rule to mark all emails as read because that would conflict with the other people who use this inbox.
Ian Pringle
Posted 2017-10-19T15:16:30.327
Reputation: 46
1What about turning of the automatic Send/Receive for that folder? And only synchronizing it when you need it? – derz00 – 2017-10-19T15:24:27.240
@derz00 I'd still have 500+ unread emails I'd rather not fiddle with. Some people use this inbox a lot more than I do for testing purposes and I'd want to do anything that effects the inbox on the exchange server. – Ian Pringle – 2017-10-19T15:42:27.250
How do you have access to it? Were you granted full mailbox access by your Exchange Administrator? Or were you given the login information? – Joshua Shourds – 2017-10-19T18:52:04.410
@JoshuaShourds I have full permissions to the box. It's a standalone mailbox in Exchange which a number of techs share for misc. stuff. We try not to give our actual emails out to customers and we do a lot of troubleshooting connection and Exchange issues on it. – Ian Pringle – 2017-10-19T19:05:58.880
Version of Exchange? – Joshua Shourds – 2017-10-19T19:31:45.237