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An employee left our company and so we had his emails come through to my email before we shut his account down. So when people email his address directly, they come through to my email. This has been going for almost a year now, but today I noticed that the folder I had these emails going to has disappeared, and when I searched the email address, all previous emails I had seen could not be found. Does anybody know why this has happened, and how I can restore it? Thanks.
What kind of e-mail account do you have connected to Outlook? Is it Exchange or something else? If Exchange, was the former employee's e-mail address assigned to your mailbox as an alias? Or was something else done to get the messages to you? – I say Reinstate Monica – 2017-10-13T03:56:38.373