Why does internet explorer 8 fail to locate jpg files that other browsers can find?

The following URL doesn't display for me in Internet Explorer 8. I even tried compatibility mode and it didn't fix the issue.

http://beat.com.au/sites/default/files/images/_DSC5596.jpg

It appears just fine in Chrome/Safari/Firefox.

I suspect it has something to do with the filename starting with _ but that seems like a fairly big stretch to me.

Is this error repeatable on other people's computers? And why on earth would such a strange thing happen anyway?

David Meister

Posted 2010-03-29T11:42:59.887

Reputation: 504

Repeatable here – None – 2010-03-29T11:45:35.903

Sort of works in IE for me, well the image is found (i.e. no 404), but it isn't displayed. The image could be corrupt in some way maybe? – mdm – 2010-03-29T11:46:26.320

very odd... I'm curious as to what this can be too... I've never seen this with a jpg. enless it acutally isnt a jpg – WalterJ89 – 2010-03-29T11:47:52.210

Answers

I get the same behaviour when I download the image and open it from my desktop in IE8. Works fine in the Windows JPG viewer.

And the reason is that it's a CMYK jpeg. Convert it to RGB and it should work.

This is what happens when you let print designers supply web media.

kibibu

Posted 2010-03-29T11:42:59.887

Reputation:

this is so freaking weird. I'm still getting the error when I dl the file, and change the filename to remove the "_" so there goes my theory! – None – 2010-03-29T11:53:23.793

The image is in CMYK, see my answer to another question for further info.

grapefrukt

Posted 2010-03-29T11:42:59.887

Reputation: 215

Look into the image color format. I had this happen with JPEG images whose color format is CMYK. Apparently IE doesn't support JPEG images in CMYK, switch it to RGB and it should display fine.

Fernando Figueiredo

Posted 2010-03-29T11:42:59.887

Reputation: 61