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I received a Dell Latitude 3340 (from 2015 I believe) with Windows 10 Pro pre-installed. I'm having a problem where whenever I two-finger scroll using the trackpad, the computer locks itself. Since the OS was pre-installed, I unfortunately do not know what 3rd party programs may have been installed on it. Any ideas how I can fix this? Thanks.
locks itself...you mean goes back to the sign in screen, or the computer becomes unresponsive? – I say Reinstate Monica – 2018-01-02T15:56:17.393
Does this happen in Safe Mode? – I say Reinstate Monica – 2018-01-02T15:56:52.447