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My wired IntelliMouse used to work fine on my HP Pavilion Notebook running Windows 10, but no longer does. I get the following error:
The last USB device you connected to this computer malfunctioned, and Windows does not recognize it.
...along with a recommendation box that tells me to reconnect the device.
I have tried reconnecting, as well as uninstalling the driver, disabling and enabling the driver, Power Options, Troubleshooting, Every single option in devmgmt.msc, but nothing works.
How can I fix this?
Robert Spry
Posted 2017-08-27T22:24:24.590
Reputation: 11
First, turn off Fast Startup (https://www.tenforums.com/tutorials/4189-turn-off-fast-startup-windows-10-a.html) and then Restart, in the hope that a clean boot might help find the driver. If that doesn't help, in a CMD prompt as Administrator, run "SFC /scannow" to check system files (may take an hour or so).
– DrMoishe Pippik – 2017-08-27T23:06:00.013Thanks. After running SFC /scannow, how do I know if something is wrong? – Robert Spry – 2017-08-29T01:06:49.853
Read the log, as shown in the dialog. See https://www.lifewire.com/how-to-use-sfc-scannow-to-repair-windows-system-files-2626161
– DrMoishe Pippik – 2017-08-29T02:29:41.897