Mark original email as complete when manually forwarded in Outlook 2007

0

On MS Outlook 2007 (12.0.6423.1000) SP2, and on Exchange Server 14.3.123.4002 in a corporate environment:

I have many different projects. When an email comes in that doesn't trigger our automatic filing filters: I will click 'Forward Message', manually type in a project reference and filing address, and send the forwarded message to an administration team for processing. I would like to automate the processing of the original incoming email once I've completed this task.

Can I set up a rule along the lines of: If an original message is forwarded to processingteam@example.com, then flag original message as Complete and delete the forwarded message.

I can work out the second part (deleting the forwarded message) but I can't work out how to target a rule towards the original incoming message, to change the flag-complete properties (after forwarding it).

Many thanks.

Ellipsis

Posted 2017-07-06T09:11:42.120

Reputation: 125

Answers

0

You can do this with some VBA:

Public Sub MarkComplete(Item As Outlook.MailItem)

    Item.FlagStatus = olFlagComplete
    Item.Save

End Sub

Now in your rule tell it to run a script and select MarkComplete.

Richard

Posted 2017-07-06T09:11:42.120

Reputation: 4 197

Hi Richard, thanks for the VBA snippet. How would I go about targeting the original message (Message A)? I'm doing an action with the Forwarded Message (Message B) - but I need to apply the flag to the original Message A. – Ellipsis – 2017-07-07T06:46:57.627

Off the top of my head, you'd need to write some VBA which triggers on the forward, looks for the ConversationIndex of that mail and then hunts in the Inbox for the last email with the same value. It's not hard but it's not trivial either. – Richard – 2017-07-07T08:17:33.373

Asked: 2017-07-06T09:11:42.120

Viewed: 674 times

Active: 2017-07-07T07:25:06.363