Invantive Control MSI fails with error status 1602

Question

When installing Invantive Control for Excel using the MSI installer, it ends with the message:

Invantive Control for Excel Setup Wizard was interrupted

In the event log it says in chronological order:

Invantive Control for Excel -- Installation failed.

Windows Installer installed the product. Product Name: Invantive Control for Excel. Product Version: 1.17.11506. Product Language: 1033. Manufacturer: Invantive Software B.V.. Installation success or error status: 1602.

There are no further hints available. How can I analyze this problem to get a root cause?

Answer 1

MSI offers some logging which can be activated.

To activate it for all installations, you will need to create a key named HKLM\SOFTWARE\Policies\Microsoft\Windows\Installer when not present. Put a string value in Logging with the value 'voicewarmup'. 'Voicewarmup' seems to have nothing to do with singing, but is just a list of options glued together in an easy to remember phrase:

• v: verbose messages
• o: out-of-disk messages
• i: status messages
• c: initial ui parameters
• e: all error messages
• w: non-fatal warning messages
• a: startup messages
• r: action-specific record messages
• m: out-of memory or fatal exit messages
• u: user request messages
• p: terminal property messages

When running msiexec, you can also specify logging as parameters, such as:

msiexec /i "Invantive Control for Excel.msi" /L*v "file.log"

with v again standing for verbose output.

After running the installer, please check the contents of the folder %TEMP%.