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My old Asus i5 x64 tablet was working fine with windows 10 for a while. Yesterday however it got the 1703 upgrade which has broken the touchscreen functionality.
This tablet comes with an additional wacom pen which works fine, however when I touch the screen, I see that only the upper left corner gets triggered. Regardless of where I touch, it is always upper left.
This tablet is old, there is no hardware drivers that I can update and since windows force installs updates automatically it has basically made my tablet useless.
Things I've tried:
- Recalibrating the display
- Disabling/Re-Enabling HID touchscreen
- Removing/Re-adding HID touchscreen
- Searched for more updates on the hardware
- Disabling snapping (was disabled)
Edit: So user Ramhound suggested to revert to previous edition, that fixed the issue but since you cannot defer updates indefinitely, the problem will resurface later.
Samuel
Posted 2017-04-13T13:35:43.213
Reputation: 308
If you revert back to 1607 do these functions return? – Ramhound – 2017-04-13T13:45:34.153
@Ramhound I'll revert and check. This might take several hours, however – Samuel – 2017-04-13T13:58:10.290
It is really the only way to rule out software vs hardware at this point. The pen working on only a certain part of your screen indicates a possible hardware problem. – Ramhound – 2017-04-13T14:01:01.473
@Ramhound rolling back fixed, thanks for the hint. How can I pin this version to avoid getting 1703 at the next update cycle? – Samuel – 2017-04-13T14:05:45.710
You can only defer a feature update for 6 months, and thats only if you have Windows 10 Professional/Enterprise/Education. Windows Home is always stuck on Current Branch. If the device is new enough its possible ASUS will resolve the problem with a new driver. – Ramhound – 2017-04-13T14:29:05.080