5
I turn on my computer. Windows 10 boots up and the desktop appears. I login and get to do my work. After a few minutes, the computer restarts by itself suddenly (no BSOD). Windows boots up and I get to do my work. However, it does not crash again.
If I shut down my computer and start it again, Windows crashes then restarts and everything starts working as it should.
Why is Windows crashing on the first boot after a shutdown?
What is the procedure to investigate the cause?
Auto-Reboot disabled
Auto-Reboot on crash is disabled but BSOD still does not appear.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\CrashControl\Auto-Reboot is set to 0.
Event Log
Yashas
Posted 2017-03-26T04:29:17.153
Reputation: 161
BSOD only appears when you ask Windows to show it. Normally, Windows just logs the BSOD and restarts. So, what I am saying is: It still can be a BSOD. – None – 2017-03-26T12:05:55.840
1Take a look at the system event logs. – DavidPostill – 2017-03-26T12:07:57.760
1I have auto-reboot disabled. So something must have gone horribly wrong that Windows failed to catch it? – Yashas – 2017-03-26T12:08:11.457
@David I had the system event log system disabled (have enabled it now; let's see what that has for us). If I try to open the minidump, my VS2015 says "debugging older format crashdumps is not supported". It is weird that the BSOD does not appear but Windows manages to create a dump. So I guess Windows had control before the reboot. – Yashas – 2017-03-26T12:10:27.697
The "Auto-Reboot" field in
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\CrashControlis set to 0. – Yashas – 2017-03-26T12:15:06.210Oh nevermind. The minidumps are few months old. They are unrelated to this event. So Windows probably crashed unexpectedly and did not have any control to create a crashdump. – Yashas – 2017-03-26T12:20:25.650
not very helpful, but at a last resort you could simply refresh windows – Blaine – 2017-04-08T03:15:51.650