Account created inside another account

2

Somehow in my friend's computer, someone managed to create an account inside another account. Ever since that happened, she hasn't been able to save documents or any kind of files for that matter inside her computer because it always tells her "File or directory damaged or illegible"

To give you an idea, there are two ways to access the very same folder:

C:\Users\Gilda\Desktop\fotos

and 

C:\Users\Gilda\Desktop\Victoria Valdivia\Desktop\fotos

However, when you click the address bar on either, they both say: C:\Users\Gilda\Desktop\fotos

I really don't know what to do, and I can't find the answer anywhere else. I don't know if you can imagine what the problem is, but any help is appreciated.

Jorge Pietra Santa

Posted 2017-02-08T04:45:32.893

Reputation: 23

Hello, and welcome to SuperUser. The way things work here is that we reply in public, where everybody can see the answer, or not at all. Thus, I have submitted an edit suggestion to remove your email address and the solicitation to contact you privately. – tripleee – 2017-02-08T04:47:38.273

Oh sure, I didn't know that, thanks for the advice. I though it would be more convenient, instead of having dozens of comments explaining what the issue is. I guess it makes sense since this is a site to help other people. – Jorge Pietra Santa – 2017-02-08T04:50:41.830

Answers

1

Navigate to Accounts (in settings) select Family and other users.You should see Victoria Valdivia's account there.Just select her account and Remove.

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Hrishikesh Vp

Posted 2017-02-08T04:45:32.893

Reputation: 53

I forgot to mention it, but it seems like there's no way to access Victoria's account via the accounts folder. You can only get there via Gilda's account, although I'm unable to delete it from there. What's even weirder is that there's no way to access Gilda's account from the account folder either, so I have absolutely no idea how to access her account folder. I'd attach an image to show you, but I don't have her computer with me at the moment. – Jorge Pietra Santa – 2017-02-08T05:23:42.203

You sure you went to Settings >Accounts > Family and Other users ? – Hrishikesh Vp – 2017-02-08T05:31:49.933

Pretty sure I did, but it wouldn't hurt to check again tomorrow, I'll be sure to tell my friend to lend me her laptop tomorrow and I'll give you an update. – Jorge Pietra Santa – 2017-02-08T06:09:50.530

Asked: 2017-02-08T04:45:32.893

Viewed: 55 times

Active: 2017-02-08T07:13:35.143