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I have to boot from cd on a HP Pavillon g6.
It has Windows 7 factory installed but the guy forgot his password. So I made this Windows 7 recovery cd from another Windows 7 to try to do something.
The CD boot fine on the laptop I used to create it, but not on the pavillon.
I did go into the BIOS to adjust the boot order, but it didn't help. I can hear the CD turning at boot time but the computer won't boot from it.
The BIOS is a InsydeH20 version F.21
I googled and everywhere it tells to disable secure boot in the bios. The problem is that I don't have this option in the BIOS.
Does anyone have an idea of what is happening here? Or better, yet what I should try from now?
NB:
For now I am using the external display connected via HDMI, because the screen is broken (a new one is on it's way), but I don't think it's relevant for my problem.
[update] I did a factory reset so I now don't really need to boot from CD. But this question is still relevant for me : I want to understand what is the problem so I can face it differently next time (factory reset will not always be an option)
Did this guy, you're talking about, forget BIOS password or local account password? – alljamin – 2017-01-19T03:21:47.357
Can you verify if it's UEFI or BIOS? – dark_st3alth – 2017-01-19T05:17:03.663
I can acess BIOS without password. He just forgot his windows passwords. I don't know if it's UEFI but I think it's not. Otherwise I would expect to see more options in the BIOS – baraber – 2017-01-19T14:37:48.313