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I am installing a program on a server and uninstalling the program from a separate computer.
Server: Windows Server 2008 R2 Computer: Windows 7 Ultimate
I have found the installer & uninstaller at the same point. These 2 machines are on a domain with a Group Policy enforcing settings.
When installing the program they stop at
"C:\Lumesnion\admin\smc.exe" /regserver
In the install log. They stop at
"C:\Lumesnion\admin\smc" /unregserer
In the uninstall log.
Is this an issue with the registry editor being locked down? I cannot get any information as to why they are stuck there. I have enabled registry editing though regedit and they still hang.
Can anyone tell me what /regserver and /unregserver is actually doing and how I can fix it so the program actually installs successfully?
EDIT 1: Forgot to add I am a Domain Admin and a Local Admin on the machine. I am installing the program with "Run As Administrator".
EDIT 2: Installing Lumension Device Control.
EDIT 3: Just did a test and started the installer using Process Monitor and it shows a "FAST IO DISALLOWED" in the folder the smc.exe is to be installed. Still doing some research and wondering if this has anything to do with the issue. As far as I understand the /regserver is used to Register DCOM values but the Fast I/O is what does the registering. Unless I don't have the understood correctly. Am I wrong?
this registers ActiveX files – magicandre1981 – 2017-01-06T20:44:12.910
Edited original post. Forgot to add information that I am an administrator. – JukEboX – 2017-01-06T20:53:43.280
@Ramhound I have it running on a non-Group policy system and it installed correctly. Luckily I have only 4 group policies enabled but they are very indepth. I figured this would be able to point me in the right direction. Program in called smc.exe. – JukEboX – 2017-01-06T21:15:04.587
@Ramhound added the program to the post. Also I have looked up a registry fix for the installation but the fix was applied and did nothing to fix the problem. – JukEboX – 2017-01-06T21:33:59.127
You say the program is Lumension Device Control., but in a comment you mention the installer is calling smc.exe which is connected to Symantec software. – Ramhound – 2017-01-06T22:40:14.357
@Ramhound there is a System Management Control portion of the software which is the installed program (smc.exe) – JukEboX – 2017-01-10T13:15:18.520