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I launched a Microsoft Remote Desktop Connection (RDC) to a remote server. The screen suddenly got frozen while connecting; the title bar indicates (Not Responding).
I opened another window of RDC and it worked.
My problem is that I cannot close the first window that got frozen. I have Windows 10. I tried
- Close the Window. It shows a window with "The application is not responding... Do you want to end this process?". Clicking on button
End Processdoes not do much - Task Manager > End Task
- Task Manager > Details > mstsc.exe > end Task
No matter what I tried, the frozen window is still here.
Any suggestion except a Logout or a reboot?
Jean-Francois T.
Posted 2016-12-26T10:31:42.343
Reputation: 428
Try opening a command prompt as Administrator and enter this command:
taskkill /im mstsc.exe /f- if that doesn't do it, you'll probably just need to reboot. – n8te – 2016-12-26T10:34:23.567@n8te Thanks for the comment. Didn't work either
ERROR: The process "mstsc.exe" with PID 16176 could not be terminated. Reason: There is no running instance of the task.Guess I will wait for next reboot. – Jean-Francois T. – 2016-12-26T10:36:40.570