PC Windows8 kaspersky installation

0

I am trying to install a Kaspersky update on my computer but it keeps coming up with An error occured and you must close iphlpsvc.dll to continue. How do I do that?

Kirsten

Posted 2016-12-06T09:56:58.910

Reputation: 1

Answers

1

Open the task manager. Click the services tab then find the IP HELPER or iphlpsvc. Right click on it and stop the service.

sibemol2

Posted 2016-12-06T09:56:58.910

Reputation: 11