Black screen when switching users on HP laptop (running vista)

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Vista machine: When I switch users I get a black screen for 30+ seconds. Doesn't seem to matter who is logged in. Delay happens when I click "switch user" but not when I lock the screen and log back in as same user.

Specs: Windows Vista 64-bit; HP pavilion dv9710t laptop; 17" screen (best guess is that it has something to do with display settings, not sure)

davepreston

Posted 2009-07-23T16:00:34.260

Reputation:

I have an Acer, same problem and sometimes when I come back to the switch user screen, it puts me in 800x600 :( – Benjol – 2009-09-16T06:30:48.727

Answers

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I had it too. I uninstalled my Spyware Doctor 6.1 from PCTools, and now the Switch User works great. Check to see if you have a spyware program installed. bummer they do not work together, but it appears this is it.

jeffbass

Posted 2009-07-23T16:00:34.260

Reputation:

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I'm not sure if this is the same problem or not, but when I log in for the first time after booting my computer, the monitor turns off. My laptop is plugged into a docking station and is always closed, and I need to open it until the built-in display comes on and then close it again. After that, my monitor works perfectly until I next reboot my computer. I don't have this problem when using the laptop as a laptop

Is your laptop connected to an external display? If so, does this work? If not, I'm sorry I couldn't be of more help. Please post more details regarding your setup and when this occurs.

I have an HP laptop running x64 windows, and the problem doesn't seem affected by service pack or Vista edition (although it doesn't happen under Windows 7 RC)

Edit: This is not the same problem; I just used the "Switch User" feature and it didn't help.

Daniel H

Posted 2009-07-23T16:00:34.260

Reputation: 1 506