Windows 7 doesn't turn off

-1

I have an HP Pavilion DV 6500 and I have installed Windows 7 on it. During the installation of the OS I noticed that the PC doesn't reboot itself when necessary.

The same thing happens now that the OS is installed. I can't shutdown or reboot the PC. I have tried installing Ubuntu and everything works fine. What could be the problem?

Cicciocicci

Posted 2016-11-02T00:28:20.580

Reputation: 1

Have you installed the required device drivers, an incompatible driver, can prevent windows from shutting down – Ramhound – 2016-11-02T00:30:37.113

Yes I have installed all – Cicciocicci – 2016-11-02T00:31:21.760

Answers

0

Re-install Windows 7 and do not install any drive, and then try to turn off the PC. I believe this should be the probelm about one of your drives.

Lisa S

Posted 2016-11-02T00:28:20.580

Reputation: 1

Already done...I don't know what else I could try... – Cicciocicci – 2016-11-02T08:30:06.970

Asked: 2016-11-02T00:28:20.580

Viewed: 34 times

Active: 2016-11-02T08:22:17.820