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I have noticed on several machines around here that on the remote machine explorer crashes when connecting to it via Remote Desktop. Both machines are Windows 10, Win 7 to Win 10 also explorer crashes (For one second it stays open, then explorer.exe crashes and restarts). This is what I find in the reliability monitor:
Description
Faulting Application Path: C:\Windows\explorer.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 10.0.10240.16603
Application Timestamp: 565535f1
Fault Module Name: ntdll.dll
Fault Module Version: 10.0.10240.16841
Fault Module Timestamp: 5708ac9f
Exception Code: c00000fd
Exception Offset: 0002f52b
OS Version: 10.0.10240.2.0.0.256.48
Locale ID: 1031
Additional Information 1: 466d
Additional Information 2: 466d1f3c7cd6d66c9a1ad15d46cd4043
Additional Information 3: 68b2
Additional Information 4: 68b25b67c650d3b73f19def9bd46eac1
I googled it but did not find anything helpful yet. Did some of you guys have this kind of issue already? (Maybe I should mention that all other programs stay running. Just all explorer windows close, the taskbar disappears and restarts)
Thanks
10.0.10240 is the RTM from last july. update to 1607 (August 2016 version) and look if the issue is resolved. – magicandre1981 – 2016-09-18T19:38:30.437
I do have computers around here that are up to date and also there is the same problem. – josibu – 2016-09-25T06:25:13.083
We have a similar problem with our computers (exception code is c000041d instead but explorer.exe crashes reliably on almost all of them with 1511 and 1607) I could not find any culprit so far though. Is the model always ntdll.dll for you? – Syberdoor – 2016-09-28T14:52:09.753
No. Not necessarily. It varies between explorer.exe, ntdll.dll and comctl32.dll. But Sybedoor's answer solved the problem. – josibu – 2016-10-01T15:32:07.640