Windows 10 Normal User Missing Half My RAM

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My computer is equipped with 8 GB of RAM which are correctly setup and used by my admin user.

The problem is with my normal user acocunt with no privileges. It always shows high memory usage that I don't see when using my admin user.

Memory usage as displayed by Windows 10

Then I took a look at the users tab to see that only about 4 GB are being using while showing 90+% of usage! What is happening? Why do I have only 4 Gb for my normal user? s

RAM used by users

nebulousGirl

Posted 2016-09-13T13:47:12.310

Reputation: 101

Are you sure that you are reading the numbers right? All I see is that the work account is using 93.81% of the used memory. (Not off all available memory). – Hennes – 2016-09-13T13:51:11.050

Yeah, but 3549MB+234MB != 7.3GB. I don't know where the remainder of the RAM is used. – nebulousGirl – 2016-09-13T13:53:51.177

Are you running any VM's and have the additional RAM assigned to them? – user2676140 – 2016-09-13T13:53:53.990

No. When I log into my admin account, most of my 8GB is available to user processes. But when I use my normal account I seem to have only about 4GB. – nebulousGirl – 2016-09-13T13:56:04.573

I thought that maybe my admin user was using the RAM but the screenshot shows otherwise. – nebulousGirl – 2016-09-13T13:56:41.640

Could be a memoryleak - or for some reason your PC is storing "cached" files in the RAM for quick access You could always try to run Memtest (which is free) and see if it lists any issues with your RAM – user2676140 – 2016-09-13T13:57:38.320

open a CMD.exe as admin, run this command wpr.exe -start ReferenceSet -filemode && timeout -1 && wpr.exe -stop C:\HighMemoryUsage.etl, wait 10 seconds, press a key to stop logging. Zip the large ETL file (+ NGENPDB folder) into 1 zip, upload the zip (OneDrive, dropbox, google drive) and post the share link here. – magicandre1981 – 2016-09-13T15:29:21.650

have you captured the trace? Otherwise I can't see the cause – magicandre1981 – 2016-09-15T17:04:02.583

No answers