0
1
Since about two months ago, my Lenovo Y50 laptop has been having issue with WiFi. It often cuts out and takes ages to connect, if it connects at all. It is also very slow when connected. Where I used to get speeds of around 65 mbps I now only get 10 (actually it fluctuates between 10 and 0)
Other than the slow speeds, I also get terrible latency issues. Pinging servers that I know are up (8.8.8.8 for example) yields a ping of over 400ms every time, if it doesn't time out.
I've tried the following:
- Reinstall Windows
- Update drivers
- Try another network
- Reset driver
- Disable 802.11d
I've been breaking my head over this issue for over a month now and finally gave up. I replaced the hard drive in the laptop with an SSD when I bought it and lost the original drive, so I can't go back to the store and ask them to fix it.
Windows Event Viewer continuously shows errors about some WLAN service restarting (I'm not typing this from my laptop, I'll update the question with the actual message soon)
Wired internet works fine.
I have had the following OS's on the laptop on which I tried it, all had the issues:
- Windows 10 Pro
- Windows 10 Pro with anniversary update
- Linux Mint 18 (cinnamon?)
I think the main issue is that the latency is very slow, so requests for downloads take a long time? (I don't know how downloading big files works, ignore me if that made no sense).
Thanks!
Do you use any other Wireless devices with your laptop? Wireless keyboard/mice etc. – Mark Riddell – 2016-08-24T19:15:26.703
I do. Disconnecting them doesn't fix it :( – cascer1 – 2016-08-24T19:16:32.427
which wifi chip do you use? – magicandre1981 – 2016-08-25T04:31:30.943
@magicandre1981 I use the Realtek RTL8723BE wireless card. Driver version 2023.34.430.8016 – cascer1 – 2016-08-25T16:49:59.757
try driver 2023.38.0701.2016: http://www.station-drivers.com/index.php?option=com_remository&Itemid=352&func=fileinfo&id=2390&lang=en
– magicandre1981 – 2016-08-27T08:11:09.830I'm not sure about downloading drivers from a site with an invalid SSL certificate. I'll look on another site :) – cascer1 – 2016-08-27T16:27:46.880
@magicandre1981 That driver did definitely resolve the latency issue. Speed does seem to have improved but I'm not sure what the speed of the network I'm on now should be. I'll test it when I get home and post an update! – cascer1 – 2016-08-27T16:42:01.057
@magicandre1981 The driver update did definitely improve the speed a lot. It even worked on the Linux install (I don't know how drivers work really, perhaps this is normal?). Go ahead and post it as an answer for that sweet sweet rep :) – cascer1 – 2016-08-27T17:37:56.403
ok, I posted it as answer – magicandre1981 – 2016-08-27T18:21:15.737