Automatic screen rotation - always upside down

I have a GoClever Insignia 800 Win tablet. It was using Windows 8.1 when stock, and after it got upgraded to Windows 10, the automatic screen rotation got broken - it always rotates so the image is upside down.

I have tried performing a clean Windows 10 install (since the factory Windows 8.1 installation was pretty bad and I didn't care about it whatsoever). Unfortunately, the issue was not fixed.

Is there a way to re-teach Windows which way is "up"?

Jakub

Posted 2016-08-13T15:49:18.250

Reputation: 131

can you make pictures? I currently don't know what you mean. – magicandre1981 – 2016-08-13T16:58:59.927

@magicandre1981, everything was upside down (I already solved the problem), as if you hold a book upside down. – Jakub – 2016-08-15T05:53:36.220

Answers

I managed to solve this problem by taking apart the driver installer script. The problem is caused by part of the script not executing properly - apart from installing the drivers themselves, the script is also intended to set up a couple registry keys. Unfortunately, this part of the script doesn't execute at all, which is why the screen rotation feature is not configured - therefore not working properly.

All I had to do is to create a .reg file:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\ROOT\SENSOR\0000\Device Parameters\kxfusion]
"ACPI\\SMO8500\\1-0"="{E7AD1D74-B2BF-47B4-9FCD-EA67A2EEFE3A}"
"Orientation"=hex:01,01,01,01,00,00,02

and import it into registry.

Jakub

Posted 2016-08-13T15:49:18.250

Reputation: 131

Notice that this string is dynamic : "ACPI\SMO8500\1-0"="{E7AD1D74-B2BF-47B4-9FCD-EA67A2EEFE3A}" , Better to do it manually in regedit. – Ronen Festinger – 2018-01-11T20:00:08.373

For Toshiba wtc-7 the orientation is: 01 01 00 01 01 01 02. this is the Kionix sensor. – Ronen Festinger – 2018-01-11T20:49:03.557

You can re-enable this feature, go trough the next steps.

Go to the Desktop App.
Right Click (using the mouse, or touching and holding until the Square appears).
Click on Screen Resolution.
Check to see if Allow the screen to auto-rotate is checked -Ensure that Orientation is set to Landscape.

Source: http://answers.microsoft.com/en-us/windows/forum/windows_10-other_settings/my-tablet-no-longer-senses-landscape-screen/97212718-f1d4-49b9-ae22-aafdf5d16b7d?auth=1

Jordy19

Posted 2016-08-13T15:49:18.250

Reputation: 3

It does rotate and switch between portrait and landscape properly. The problem is that the picture is always upside-down. – Jakub – 2016-08-13T16:08:07.470