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I also suffer very slow speeds with the My Cloud. It replaces a Buffalo LS210D which I thought was slow; not in this comparison. Nothing else in my set-up has changed; I have a laptop "fixed" to a power supply in my lounge, one floor down and 1 room across from the Router and NAS. From the laptop to the Buffalo, a 30meg file took 10 to 15 seconds to "beam up"; on the My Cloud, the same file takes 3 minutes! I was ready to return it as faulty! BUT, the odd thing is the wired PC, cabled to the router via Gigabit port and Cat 6 cable, as is the My Cloud to the router, writes at about 50MB/s and reads around 100MB/s... that's about the same as the Buffalo. So, why on earth is the My Cloud via Wi-Fi 12 times slower than the Buffalo and yet the cabled device is just fine? I'm sure someone knows the answer and I'll kick myself when I realise how daft I've been; that sounds like a challenge to me... anyone? Regards, Mike
Take a deep breath, visualize that you are a total stranger who doesn't know you from Adam and has never seen your place or configuration. Now start from the beginning, leave out extraneous commentary, and provide some context. Explain the setup in an organized way. Describe what you are trying to do. Describe the issue or problem. Break all of this into logical paragraphs. Think about how your question could be useful to others and try to reflect that in how and what you write. Hopefully, that will result in something clear that people can respond to in a way that's useful. – fixer1234 – 2016-08-08T03:18:58.607