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I am using an HP 15-r249TU, and today I bought a wireless Redragon 2400DPI mouse. When I attach the mouse adapter to my laptop, my Internet connection stops working instantly. I have a TP-Link router and I am using Wi-Fi.
Vipul Hadiya
Posted 2016-07-27T16:16:45.233
Reputation: 363
56
That's probably a 2.4 GHz wireless mouse and you're probably using 2.4 GHz Wi-Fi, so your mouse is probably interfering with your Wi-Fi signals.
Try changing your TP-Link router's channel and the mouse system's channel so they don't overlap. Consider switching to 5 GHz Wi-Fi or a wired USB mouse.
Spiff
Posted 2016-07-27T16:16:45.233
Reputation: 84 656
In my dropdown of TP-LInk panel there is 1 to 11, i tried all and still have same problem. http://prntscr.com/byprqs
– Vipul Hadiya – 2016-07-28T17:41:53.663@VipulHadiya Did you double-check that the change got applied each time (like by checking what channel your laptop said it was on)? Also, if your TP-Link supports 40MHz-wide channel operation in 2.4GHz, disable that (set it to 20MHz-wide channels only). You really only need to test channels 1, 6, and 11. What are your frequency/channel choices for your mouse? – Spiff – 2016-07-28T18:05:24.753
Is it common for mice to interfere? To have the same frequency as WiFi? I've used many wireless mice and many different routers (most using 2.4 GHz) and I've never seen the problem that OP describes. I'm curious as to what's different. – Kat – 2016-07-28T18:32:19.717
@Kat I also used to use Amkette wireless mouse. There was no problem but it happens with this new one. – Vipul Hadiya – 2016-07-28T19:18:34.973
@Spiff How can i check GHz? I can see only numbers. Can you guide me? – Vipul Hadiya – 2016-07-28T19:19:35.603
@VipulHadiya If your router doesn't have a "5GHz" option, all of the channels are likely 2.4 GHz – daboross – 2016-07-29T05:17:03.867
I can second the answer, I had the same interference problem with a wireless headset. However, I did not find a way to solve my problem at that time, so I'll be happily coming back to this looking for solutions later! – kamuro – 2016-07-29T08:28:48.453
Whose bright idea was it to sell 2.4GHz wireless mice? lol – Lightness Races with Monica – 2016-07-29T10:41:49.113
Really my mouse is working as a break for internet connection. Suppose i am watching a video on youTube, and if i plug adapter in. Video show me buffering symbol. and facebook messenger started to 'reconnectiing...'' – Vipul Hadiya – 2016-07-29T15:09:34.327
What can be solution if i can't change bandwidth of my router? – Vipul Hadiya – 2016-08-03T13:17:10.350
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I agree with Spiff's answer - but there may be a solution
Have you tried waiting and letting the mouse and receiver (adapter) bind? It's likely that when you power the receiver on the laptop side, it goes into a bind mode and screams out for all to hear, until it finds a mouse. If it manages to find a mouse, interference may calm down enough for you to reconnect to your router, however speeds will still be impacted.
Brydon Gibson
Posted 2016-07-27T16:16:45.233
Reputation: 527
2
Some wireless HID devices (as Logitech) frequently come with an extended cord ~2 m long, with filters for only FS operation for USB (USB RF dongles are usually FS-devices). When placing the HID transceiver apart from laptop, it will separate Wi-Fi and mouse antennas, and your setup might start working.
Also please be aware that 2.4 GHz HID devices might interfere with USB 3.0 operations as well, there is even a formal USB-IF certification test for this.
Ale..chenski
Posted 2016-07-27T16:16:45.233
Reputation: 9 749
FS stands for what? – JDługosz – 2016-07-29T11:55:50.547
FS stands for "full-speed" mode of USB, 12 Mb/s signaling rate. There is also "LS", low-speed (1.5Mb/s). And there is HS (high-speed, 480Mb/s), all on the same pair of wires (D+ and D-). – Ale..chenski – 2016-07-29T15:59:49.343
So how does the cable allow devices to only use FS mode? Seems odd to use a 6-foot cord with a cordless mouse, FWIW. – JDługosz – 2016-07-30T06:36:32.037
You don't believe me, do you? The wireless transceiver is FS, so the cradle is low quality, and HS does not work. The original intent of the extension cradle was to put the transceiver in close proximity when using floor-standing PC box, http://www.ebay.com/itm/Logitech-Wireless-RF-Receiver-P-N-810-000272-for-Mouse-w-Extension-Cradle-/272132681163. There are also shorter dongles http://techreport.com/r.x/logitech-k400/dongle.jpg
– Ale..chenski – 2016-07-30T07:38:17.917I didn't say I didn’t beleive you. Though a plain wire with the wrong impedance for HS makes more sence than a device engineered to somehow detect which protocol is being used and block them. – JDługosz – 2016-07-30T07:57:36.953
Have you tried putting it in a different port? – Cand3r – 2016-07-27T18:33:47.183
1Yes, not only different port but in different laptop also. It have same issue with Lenovo laptop @Cand3r – Vipul Hadiya – 2016-07-27T18:41:16.190