Upgrading ASUS PRO50R (F5R) to windows 10 fails with error 0xC1900101 - 0x20017

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1

I have a question about upgrade to Windows 10.

I have an old laptop which s perfectly running Windows 7. I would like to upgrade to Windows 10, but after first stage where it copies files and it restarts, it shows Windows 10 logo, tries to boot and switches off. If switched on, it just goes back to Windows 7, showing error message with code 0xC1900101 - 0x20017

I have tried all the guides I could find regarding the error code. So that's why I'm asking you guys.

Thanks

EDIT

Here is the link to setuperr.log file (as the text here is limited to 30000 characters): setuperr.log

George Salukvadze

Posted 2016-07-20T09:58:18.683

Reputation: 23

I followed this instruction just now. Discovered couple of Generic volumes in hidden devices. Still same result - reboots, displays Windows 10 logo, trying to boot, and shutdowns in the end – George Salukvadze – 2016-07-20T14:06:22.210

Also, there were volume shadow copies, which I also deleted. But two Generic volumes still reappear after restart. – George Salukvadze – 2016-07-20T14:15:04.237

Answers

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Microsoft explained the error code in this KB article

This error occurs because a driver STOP error occurs during the Windows 10 upgrade.

Resolution

  • Make sure all that drivers are updated.
  • Open the Setuperr.log and Setupact.log files under the %windir%\Panther directory, and then locate the problem drivers.
  • Update or uninstall the problem drivers.

So, this is a driver issue. Update all drivers, boot in clean mode (stopping all 3rd party tools) and next try to update.

magicandre1981

Posted 2016-07-20T09:58:18.683

Reputation: 86 560

that's exactly my problem, that it doesn't show any filenames related to devices... – George Salukvadze – 2016-07-20T16:02:35.227

share the logs and also try to update each driver. the upgrade can also fail if the partitions are encrypted with disk encrypter tools (Veracrypt, truecrypt) – magicandre1981 – 2016-07-20T16:18:54.617

I have added the link to logfile into main post. And I don't use any encryption – George Salukvadze – 2016-07-21T09:17:44.547

this can be also chipset/SATA driver issues. try different drivers – magicandre1981 – 2016-07-23T08:05:47.030

what exactly do you mean, different drivers? different version? – George Salukvadze – 2016-07-25T08:17:43.683

in any case, there are no Chipset or SATA drivers on ASUS download page for this model... I even tried to do this using Driver Agent, which downloaded driver, but it in turn couldn't find any installable components... – George Salukvadze – 2016-07-25T08:42:05.153

go to device manager and if you see AMD/Intel SATA controller, go to update driver and select the Microsoft standard controller. – magicandre1981 – 2016-07-25T15:25:29.177

Nope, I see Standard Dual Channel PCI IDE Controller... – George Salukvadze – 2016-07-26T08:22:49.043

ok, you run in IDE mode. change to AHCI: http://winaero.com/blog/switch-from-ide-to-achi-after-installing-windows-7-or-windows-8/ and try now to update to Windows 10

– magicandre1981 – 2016-07-26T14:28:00.737

Still seeing Standard Dual Channel PCI IDE Controller, although in BIOS it is set to AHCI, and in registry I changed DWORD to 0. Will try the update now – George Salukvadze – 2016-07-26T15:50:24.863

Unfortunately, still no luck... Still Standard Dual Channel PCI IDE Controller in Device Manager. And I was wrong about BIOS - there is no such option (AHCI/IDE), although I have latest version. And my drive is SATA, so laptop does support SATA – George Salukvadze – 2016-07-29T10:30:38.807

Anyone? No solution? – George Salukvadze – 2016-08-02T14:50:50.793

I have no idea. try the version 1607 which will be released today – magicandre1981 – 2016-08-02T15:39:06.640

get a 1607 ISO (http://superuser.com/a/1108086/174557) and try again to update

– magicandre1981 – 2016-08-03T04:51:12.160

I did, same problem. I also tried a fresh install (changing the HDD), same problem, shows loading screen then just switches off. (Windows 10 Education 1607 this time) – George Salukvadze – 2016-08-04T13:34:24.810

I'm out of ideas. Phone the MS support – magicandre1981 – 2016-08-04T14:54:09.480

I also tried to do fresh install of Windows 8.1, getting a blue screen after Windows loading screen... – George Salukvadze – 2016-08-05T12:02:58.073