HP LaserJet P4014 PCL6 Network Printer - Print Queue Stalls

2

I am connected to a HP LeserJet P4014 network printer in Windows 7. If I send multiple print jobs to the printer, say 3 single page prints from Word, the first page prints no problem at all but any subsiquent pages will sit in the queue for 10-15 mins before it prints, then the same gap until the next one etc.

After a page has printed it is still shown in the print queue during the wait for the next file to print - it is as if the printer is not getting a job finished message and after timing-out the next page will print.

Has anybody seen this before?

Simon Owen

Posted 2010-02-17T11:10:42.243

Reputation: 55

Answers

2

I haven't experienced the exact error but when we were setting up a sattelite network at a remote site we had no end of problems with the PCL drivers for both a HP P4015n and a HP 5550, they were printing out the first print job or the first page of a print job and then either: Idling with jobs in the print queue or displaying that the memory was full. I never had it start to print after a time out though, it just stopped. We solved these issues by using the PostScript drivers. I'm not sure if this is a viable solution for yourself but I would recommend giving it a go if it is possible. If memory servers me correctly for the 4015 we had to use the Universal print drivers while the 5550 had its own PS drivers.

Hope it helps

Joe Taylor

Posted 2010-02-17T11:10:42.243

Reputation: 11 533

Joe, thanks very much for the feedback, I'll take a look at the Postscript drivers. – Simon Owen – 2010-02-17T13:33:52.303

Glad it could help. It certainally annoyed me when we were having the problem. – Joe Taylor – 2010-02-17T16:04:41.430