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I've got this Outlook rule set to forward all e-mails from my department to a folder aptly called "IT". It's only like 4 names plus the IT account. Problem is, messages that having nothing to do with IT also go in there, because it's from one of the users in the rule.
I want to set it so that only the e-mails going to the IT department from the IT department go to that e-mail folder.
For example, my boss is arguing with another department's boss over e-mail. The other department's boss' e-mails stay in my inbox, while my boss' reply go to my IT folder. Even though this chain of e-mails has nothing to do with IT. I know that it only goes to the IT folder because of the rule 'E-mails sent from {boss' e-mail account} go to folder "IT"'.
Anyone know how I can set it so that only e-mails coming from the IT department to the IT department go to my IT folder? Sorry if my explanation is lousy, I'll provide clarification if needed.
Spktr
Posted 2016-06-22T04:27:40.183
Reputation: 1
What do you mean about redirecting messages addressed to the IT department? That part doesn't make much sense. – Julie Pelletier – 2016-06-22T04:57:10.783
@JuliePelletier I never mentioned redirecting. Incoming e-mails from the IT department are put to a folder called "IT". Apologies for any confusion. – Spktr – 2016-06-22T09:43:43.830
Your examples are somewhat helpful. What would help more is if you have examples of the IT account e-mail and the 4 other e-mails you reference in your first paragraph. – Sun – 2016-06-22T17:58:50.457
@Sun Thanks, appreciate the feedback. The other 4 e-mails are the rest of the people in the department, but aren't the generic IT e-mail, e.g. Paul@company.com, John@company.com, IT@company.com. Only e-mails coming FROM these people and only TO these people (including myself) will go to the IT folder. E-mails with other participants will go to the normal inbox. – Spktr – 2016-06-24T06:49:41.900