When trying to create an MSI getting error has no digital signature, or has a digital signature that is not verified

Question

When we are trying to generate an MSI using a tool supplied by HP ALM, we get the following error

This is happening only on one machine but works fine on other machine so we think something is wrong on this machine itself

Questions

1. Any way to bypass this digital signature validation requirement?

2. What could i missing on this machine which is causing this issue

Error

[5/18/2016 11:29:08 AM]: INFO: System.Exception: The file D:\Program Files (x86)\HP\HP ALM Client MSI Generator 11.52\work\Install\QTGrid2.dll has no digital signature, or has a digital signature that is not verified ---> System.ComponentModel.Win32Exception: The signature verification failed due to error: 2148098053 at ClientMSIGenerator.WinTrust.VerifyEmbeddedSignature(String fileName) at ClientMSIGenerator.DownloadEngine.VerifyFileSignature(String file) --- End of inner exception stack trace --- at ClientMSIGenerator.DownloadEngine.VerifyFileSignature(String file) at ClientMSIGenerator.DownloadEngine.CreateDirectoriesAndDownloadFiles() [5/18/2016 11:29:08 AM]: FATAL: Failed at download phase: see previous log messages for more details [5/18/2016 11:29:08 AM]: INFO: System.Exception: The file D:\Program Files (x86)\HP\HP ALM Client MSI Generator 11.52\work\Install\QTGrid2.dll has no digital signature, or has a digital signature that is not verified ---> System.ComponentModel.Win32Exception: The signature verification failed due to error: 2148098053 at ClientMSIGenerator.WinTrust.VerifyEmbeddedSignature(String fileName) at ClientMSIGenerator.DownloadEngine.VerifyFileSignature(String file) --- End of inner exception stack trace --- at ClientMSIGenerator.DownloadEngine.CreateDirectoriesAndDownloadFiles() at ClientMSIGenerator.DownloadEngine.BuildDownloadList() at ClientMSIGenerator.Builder.ExecuteJob(BuildParameters bp, List`1 genSettingsList)

Answer 1

Go to D:\Program Files (x86)\HP\HP ALM Client MSI Generator 11.52\work\Install\QTGrid2.dll

Right Click and Select Properties

See who the countersignatures are from

Click on the Countersignature : Name of signer > Details

Then click View Certificate above and install the Root Certificate for that particular CA

Answer 2

what is the OS? Windows 8, 10? To turn OFF the Digital signature do these steps:- 1. Open the Command Prompt window by clicking the Start button, clicking All Programs, clicking Accessories, and then Right clicking Command Prompt and select "Run as Administrator". 2. On the Command Prompt type in the command “Bcdedit.exe /set nointegritychecks ON” without the quotes. This will disable the Digital Signature.