Scanning with the Canon mp620 with error code U163

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4

I have a Canon Pixma MP620 with an empty black ink cartridge. This particular printer is an "all-in-one" and can scan documents. However, every time I turn the printer on, the LCD shows the following error message:

U163 The following ink has run out. Replace the ink tank. [image of ink cartridge with "bk" written at the top]

I can't afford a new cartridge right now, but I would still like to use the built-in scanner. However, I can't get rid of the "U163" error message. Therefore, I cannot use the printer user interface to actually scan a document.

How do I bypass this error message & use the scanner? I've pressed each button on the printer to no avail.

Pete

Posted 2010-02-10T04:34:42.833

Reputation: 537

Related: http://www.refreshcartridges.co.uk/igloo/clearing-canon-pixma-check-ink-error-message-u162-u163/

– gaborous – 2015-07-27T07:40:32.237

Answers

4

Actually, I think I've found a solution! Fat-finger both the "STOP and "BACK" buttons at the same time. This seems to kick you out to the main menu.

Sorry for prematurely asking a question!

Pete

Posted 2010-02-10T04:34:42.833

Reputation: 537

This answer also worked for me on an mx882. – elixenide – 2014-07-15T16:15:44.983

Also worked on the mp970 !! LIFESAVER – itzjustricky – 2016-09-27T17:47:48.667

18

Hold down the stop button for 5 seconds.

This will also work on the MX870, MX882 models.

user29047

Posted 2010-02-10T04:34:42.833

Reputation:

Worked great on my Canon Pixma MX892 as well. Thanks for this! – nickb – 2014-07-26T00:44:05.317

Also works on MP600. – raph82 – 2017-10-12T19:49:24.717

Also works on MP630. – nzduck – 2019-10-11T08:02:31.593

Brilliant! This fixed it for my canon pixma mp510. – benteh – 2013-12-06T11:26:32.183

2

I got my MX882 back to working by pressing stop and holding it for 5 seconds. I got another error shortly after but then I pressed back and okay at the same time to get it working again. Hope this helps.

user225645

Posted 2010-02-10T04:34:42.833

Reputation: 21

But the question asks about MB620. – Kazark – 2013-05-20T19:05:41.160

1Used this on my mp620. – runningRhetoric – 2014-01-09T17:34:40.853

Asked: 2010-02-10T04:34:42.833

Viewed: 30 889 times

Active: 2016-03-06T16:46:59.593