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I would like to help to my friend.
She opened a email, and after that, all files is transform to some encrypt format on she computer.
Every image, document extension replaced by .locky
.
Now, after hours and hours searching on google I dosen't find any trusted way for she get back they files.
I hope we can find out something.
What I already tried:
- Remove virus with programs: Malwerebytes, Hitmanpro, they dosen't find any result.
- I tried restore the system from the control panel.-Gess what, no restore points..
- I tried shadowfile explorer, which capable search shadow files-No results.
- I tried rename files from .locky to original format like:png,jpg, etc.- Dosen't work either.
At this point I gived up, I need some help from a experted person.
We would like to target one specifick file types, images, like jpg
, jpeg
, png
and others.
Is there anyway for we can recover this files, without for we need to pay to the hacker?
My friend does not have any backups of the files in question.
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Possible duplicate of How can I remove malicious spyware, malware, adware, viruses, trojans or rootkits from my PC?
– Ramhound – 2016-04-07T20:46:30.443Nope, it's totaly differend, we whant get back loced files, and not just get rid the malwer – user3545446 – 2016-04-07T21:48:52.390
There is no unlocker for files encrypted by Locky, either pay the ransom or lose your files, period the end. – Moab – 2016-05-03T16:44:06.633