eCatcher login error (peer not authenticated)

Question

I can no longer login in Talk2M using my good old eCatcher 3.x or 4.x. I receive one of these error messages:

Written out:

Additional info I/O error while communicating with HTTP server:
sun.security.validator.ValidatorException PKIX path building failed:
sun.security.provider.certpath.SunCertPathBuilderException: unable to find certification path
to requested target

or

What can I do?

Answer 1

Some SSL certificates have expired in your eCatcher. You should either download new certificates from the eWON web site (eCatcher 4.x only). Or better still, you should upgrade to the latest version.

This page on the eWON web site contains the links to address your problem.

(Disclaimer: I am a member of the eWON R&D team.)