command prompt not launching in windows 8

0

Command prompt is not launching in windows 8. On clicking the cmd file or icon the window displays for a second and then disappears.The conventional ways of typing in the search box or Run window also don't work.I tried opening in safe mode where it worked absolutely fine. How can I solve this out of the safe mode?

Pooja

Posted 2016-01-19T09:11:44.490

Reputation: 51

what is actually expected in the event viewer? I don't know exactly what to look for in the event viewer. Can you explain? – Pooja – 2016-01-19T09:56:10.037

In Windows -> System or Windows -> Application are there any errors or warnings at the same timestamp you try launching the cmd window? – Burgi – 2016-01-19T10:03:33.737

Also have you run AV? – Burgi – 2016-01-19T10:03:52.693

yes there is an error saying licence activation failed. What should I do now? – Pooja – 2016-01-19T10:13:00.013

Assuming that you have a legitimate copy of Win8... Start -> rightclick this computer -> Properties. There is a section for licensing, click the activation button there, you may need to call Microsoft (It is an automated line) – Burgi – 2016-01-19T10:25:34.027

No answers