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I can rdp from my windows 7 box to a windows 10 box on our intranet when I use one specific set of credentials (the credentials of the first account created on the server machine), but all other accounts fail. I have set up 2 other accounts on the RDP server machine, a gmail account and a hotmail account, both Administrators, and have verified that both credentials work fine when logging into microsoft.com; but both consistently fail with "Your credentials did not work" when I try and rdp into the machine.
In the rdp login dialog, I am using the following format in all cases:
user@hotmail.com (or user@gmail.com)
password
(with real values, of course)
The account that works is a hotmail.com acct, fwiw.
I have tried this at least a dozen times at this point, so it's not a matter of a misspelled pw.
I have also added my accounts to the list of Remote Desktop Users, and run
gpupdate /force
in a command prompt, and gotten the resulting
Computer Policy update has completed successfully.
User Policy update has completed successfully.
but still no success in remoting in.
If you have access to the machine, did you try to see if you can login locally with the new gmail/hotmail accounts directly? My guess is that you need to add those usernames on the machine first. Then, you need to allow users for remote desktop access. After that everything should be fine. – cdavid – 2015-12-17T18:14:48.867
I only have remote access (via the account that works), but yes the 2 other accts were added to the remote machine and as I mentioned above, they were both added to RDP users. – davej – 2015-12-17T18:21:21.190
What is the particular error text that you are getting on the client machine? – cdavid – 2015-12-17T18:23:54.970
As I wrote, "Your credentials did not work" -- that's all it tells me – davej – 2015-12-17T18:31:13.523