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I have a brand new Windows 10 PC with tons of memory and a fast solid state hard drive.
I have a Logitech HD Pro C920 Webcam.
It works fine only when using Logitech Webcam Software. But that software is quite limited in features.
So I wanted to use something such as Camtasia Studio 8. But I've been unable to smoothly record video via Camtasia at full resolution (1920x1080).
There are 3 options for "Color Space / Compression": MJPG, RGB24, and I420.
MJPG allows me to choose 1920x1080 resolution and 30 frames per second. But if I choose RGB24 or I420, the frame rate option gets limited to 5 frames per second.
But in all 3 cases shown here, the video gets recorded in a choppy way. It's unacceptable.
- 1920x1080 resolution, MJPG, 30 frames per second
- 1920x1080 resolution, RGB24, 5 frames per second
- 1920x1080 resolution, I420, 5 frames per second
So then I even tried uninstalling the official Logitech driver (version 13.80.853.0, dated 10/22/2012, which is supposedly the most recent one). And in its place I installed the Windows generic driver called "USB Video Device".
Then I restarted my PC and opened up Camtasia again.
Then a completely different options menu was available (since I wasn't using the official Logitech driver anymore).
For "Color Space / Compression", I could choose from these 3 options: YUY2, H264, and MJPG.
- 1920x1080 resolution, YUY2, 5 frames per second
- 1920x1080 resolution, H264, 30 frames per second
- 1920x1080 resolution, MJPG, 30 frames per second
But when I try to choose H264 at 30fps at 1920x1080, Camtasia Studio has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
This crash happens every time.
This webcam is supposedly the best in the world, and I have a brand new blazing fast PC and the most recent version of Camtasia, so how can I record smooth video at 1920x1080?
I'm so frustrated and confused.
Thanks for your help! :-)
P.S. Also posted here.
This webcam is in fact still sold at a quite high price, at it is able to povide FullHD video over USB 2.0. There are still no consumer webcams sporting usb 3.0 available, so FullHD via H264 is still the limit in consumer sector. The camera also has quite large optics, which almost none of the other FullHD webcams have. I guess USB3.0 webcams would exceed this camera's performance, but cameras using USB2.0 just can't get much better. – dronus – 2015-12-01T11:58:11.707
Agreed. But isn't it weird that I haven't found any software other than Logitech Webcam Software that can record video smoothly (even on a blazing fast computer with a solid state drive)? How on earth is this still the best webcam to buy but I can't get it to record a decent video in any software other than LWS? I feel like I MUST be missing something. But I've tried reinstalling drivers many times so I'm looking to others' ideas at this point. Thanks. :-) – Ryan – 2015-12-02T05:05:23.880
1I have this same issue with Camtasia 8. VLC plays these H.264 MP4 files fine...very fluid. In Camtasia 8, the are choppy. The audio playback is smooth, but the video playback stalls for a second, then runs super fast for a second, then stallls again, over and over. It's not just a simple rendering problem either. If I produce a video with those settings it is messed up, even in VLC! – HDave – 2016-09-17T15:53:27.050