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I am trying to install the latest Windows update
Upgrade to Windows 10 Pro, version 1511, 10586
... and I am stuck in an endless Retry loop.
Every time it tries to install this update, it fails with this message:
There were problems installing some updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help:
(nothing printed here!)
Retry
I've rebooted and retried a bunch of times and get the same exact result over and over, stuck on Retry:
I have no idea what to try, or even how to get out of this endless update "problems installing some updates, but we'll try again later" retry loop. Suggestions welcome!
Disk partitions look like this, which I suspect may be the problem somehow:
Updates based on the answers and comments:
- This is a wired computer, no wifi, no battery
- Plenty of free space on the boot C:\ drive, almost 200GB
- There are no removable drives or USB keys attached
- Does have multiple drives (boot SSD and two large media HDDs)
sfc /scannow
reports good integrity- Machine is Haswell based, 8GB RAM, built in mid 2013
Update! 11-28-2015! After grabbing the, uh, "fixed" version of this update, it did finally install fine on this machine. There was a little weirdness where I had to reboot it in the middle, but otherwise it definitely worked, 10586 is installed now.
I will hopefully be able to provide an answer with the full set of troubleshooting from someone at Microsoft who helpfully assisted me in case anyone else runs into this.
Someone on Twitter said this happens for computers with multiple drives, and this computer does indeed have multiple drives, but I really don't want to disconnect them to try this theory out. – Jeff Atwood – 2015-11-17T07:23:18.667
I had no issues with multiple drives, Mine's a sata SSD (an 850 pro) and two spinning rust drives though. – Journeyman Geek – 2015-11-17T07:28:01.833
1Does it actually try to install at all? On the machine I have managed to get it installed on Windows Update spent time downloading, then "preparing" during which there was more downloading, and then finally the reboot and install. Which stage is it failing at? How old is the machine? What do you see in C:$windows.~bt\ ? – Mokubai – 2015-11-17T07:55:41.290
@mokubai it never gets to the reboot stage, it downloads, preps, fails. If only there was any kind of information about why it is failing... – Jeff Atwood – 2015-11-17T23:04:54.293
Just a hunch but you might want to check the system reserved partition (not the primary partition) for (enough) space which I happened to run into today. See this "fix".
– RobIII – 2015-11-17T23:12:23.233I had no issues with multiple drives as well, just upgraded two machines with more than one drive. One computer has 4 SSDs plus two normal drives and everything went fine. – holiveira – 2015-11-17T23:20:47.217
@JeffAtwood stop all the hassle and try the ISO upgrade – magicandre1981 – 2015-11-18T05:34:19.820
@JeffAtwood Had the exact same issue when upgrading to Win 10. The optional part did the trick and it didn't get stuck in the download,prep,fail loop. https://gist.github.com/matijagrcic/6cc656eac1cc16cb1a70 Helped several other people too.
– Matija Grcic – 2015-11-18T21:18:57.663