4
I've a windows 10 copy running in my core i5 second gen laptop. Now there is this issue where the hard disk usage goes to 100% and the system doesn't respond for a few seconds to even few minutes. I've run process monitor, resource monitor and found that the system uses the disk so much. This doesn't happen when the pc is on idle rather, if I open a folder or any other window, the hard disk usage spikes to 100% and be there for a long time! which is unusual.
I looked at the event log and there I saw a lot of events with the following message.
The start type of the Windows Modules Installer service was changed from demand start to auto start
I couldn't find what is wrong with the system. I use bitdefender 2015 antivirus and tried switching it off. Then again I disabled windows search, indexing service and all possible solutions I could find over the internet. Installed Ccleaner and did a registry clean and a system cleanup. Nothing worked and now the system is unusable! I cannot re - install windows since I don't have most of the software I've already installed.
If it helps the laptop is a Dell Inspiron n5110
. Please help me..
What does resource monitor show is actually using the drive? – qasdfdsaq – 2015-10-26T16:48:51.987
Every single time this has happen to me, eventually the HDD in question, would completely fail. So when I see questions like this, which indicate huge delays between I/O events, I always indicate the problem is likely caused by the fact your HDD is about to fail. I suggest you replace the HDD just to be on the safe side. – Ramhound – 2015-10-26T16:48:52.423
It shows that the
system
uses the disk. – Imesh Chandrasiri – 2015-10-26T16:49:28.823@ramhound : I actually replaced a hard disk thinking that the hard drive was about to fail. This is the new hard drive bought 1 month back – Imesh Chandrasiri – 2015-10-26T16:50:28.973
You bought a new (used) HDD or a new HDD? The
N5110
came with Windows 7 which means its at least 5+ years old. Even if the drive is new it could still fail within a month. So provide us the S.M.A.R.T data on the drive so we can rule that out. – Ramhound – 2015-10-26T16:54:41.287I bought a brand new hard drive! u mean the laptop could fail or the brand new hard could fail. if the HDD could fail, how come? – Imesh Chandrasiri – 2015-10-26T16:56:05.360
any idea on the issue? – Imesh Chandrasiri – 2015-10-26T18:02:19.217
Does it behave the same way if you log in in Safe Mode? What about if you disable all 3rd party start-ups and services? Have you ensured your drivers are the most up-to-date versions offered by their manufacturers? – Ƭᴇcʜιᴇ007 – 2015-10-26T18:55:49.430
1
Install the WPT from the Win10 SDK (https://dev.windows.com/en-us/downloads/windows-10-sdk) and run this command to capture a xperf trace of the disk usage: http://pastebin.com/AyxAVU60
– magicandre1981 – 2015-10-26T19:05:38.3971have you captured a trace of the disk activity? – magicandre1981 – 2015-11-03T18:13:19.777
I was unable to capture anything because after few hours, the pc was un usable! even if I restart and try to install anything, the system crashes. I was running on windows 10 so I downgraded to windows 8 and the pc is running okay! – Imesh Chandrasiri – 2015-11-04T10:51:56.633
1ok. Microsoft will release the first larger Win10 update this month. Try this updated Win10 again and see if it fixes your issue – magicandre1981 – 2015-11-04T18:50:47.153