Windows 10's File Explorer very slow with "working on it"

2

I don't know whether this is my laptop SSD hard drive issue or it is Windows 10 issue. A quick google search of mine is here, showing an issue said to be fixed already in May 2015.

Though now, Oct 2015, I still have the problem every time I open File Explorer right after a reboot.

E.g. Opening drive D: will take me 20 seconds to have the file list loaded; the content displayed as "Working on it" when we wait. I expect it to be immediately available when opened; the same as previous Windows 7.

Do you have the same problem? How can we get around that?

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Nam G VU

Posted 2015-10-15T02:25:37.267

Reputation: 10 255

How many files are in the folder? Are they all images or videos? – Burgi – 2015-10-15T09:31:11.217

Less than 10. No videos. Just some images. – Nam G VU – 2015-10-15T09:40:35.860

Indeed, any folder gets the same loading status when File Explorer is first opened – Nam G VU – 2015-10-15T09:41:14.060

Install the Win10 SDK/WPT (https://dev.windows.com/en-us/downloads/windows-10-sdk) and run this: http://pastebin.com/ShcUkdZh. Share the result file (compressed to make it smaller). I'll take a look at it

– magicandre1981 – 2015-10-15T15:49:45.200

Thanks @magicandre1981. The result file can be accessed here https://mega.nz/#%216EBwgBwQ%21w_zrWqVCiBbSd9bi42XHjemvBz5MdG3m-eeKnMexP3U

– Nam G VU – 2015-10-16T03:19:14.470

do you still see the delay if you disable the Windows Defender (AV scanner build int to Windows). I see the MsMpEng.exe casues CPU usage. – magicandre1981 – 2015-10-16T04:36:23.023

No, I don't get the delay when Windows Defeneder is turned off. – Nam G VU – 2015-10-16T09:45:39.663

Answers

2

In the trace I see several activities of the MsMpEng.exe - Windows Defender (Build in AV suite in Windows). I also had several performance issues with it and always replace it with a 3rd party tool. Also do this and get rid of the Defender and it will make Explorer much faster.

magicandre1981

Posted 2015-10-15T02:25:37.267

Reputation: 86 560

I'll try to turn if off and back to you later – Nam G VU – 2015-10-18T04:13:56.127

Well, this is so uncomfortable for me indeed :( - what is the antivirus alternative you may suggest @magicandre1981? – Nam G VU – 2015-10-19T02:23:30.793

I also post another question on how to remove Windows Defender here. http://superuser.com/q/988533/34893

– Nam G VU – 2015-10-19T02:34:51.637

Try different ones. I use Avast Free on my Win8.1 Tablet. I also answered your other question – magicandre1981 – 2015-10-19T03:48:20.153

After a while trying your suggestion, File Explorer is still slow even though Windows Defender is turned off. – Nam G VU – 2015-10-28T07:15:08.570

capture a new trace and share it – magicandre1981 – 2015-10-28T16:43:58.347

1

I have found the solution is Reset Folders and apply across all your folders here:

It might help to reset the windows view to the default settings across all your folders. If your current view (basically what columns are displayed and how the icons look in each explorer window) requires that each file be opened to access certain information, it will definitely slow it down.

It's an easy fix to apply that default view across all your folders at once. This means that all your folders will have the view settings of a new installation of Windows 10.

To reset your current file explorer view to default, search for "Folder Options" at the start gem, select "Change search options for files and folders" (it's a control panel widget), and a "Folder Options" dialog will appear. Select the "View" tab, and you'll see "Folder Views" at the top. Click on the "Reset Folders" button and allow it to apply across all your folders. Then your view will be reset to default across all of your folders. After applying this, all your folders will appear similarly when you open them. You may then find that the directories open again with speed. If you make a change (such as adding a column to show bit rates), and it slows it down, you'll know why.

Why does this work faster? Because in the default view, windows doesn't need to open each and every file n the directory to pull up the requested info to show in the view, so it's much faster.

credits for: BigJohnnyO

Click Ok

Posted 2015-10-15T02:25:37.267

Reputation: 3 436

0

A lot of reasonable solutions for File Explorer being slow can be found here: https://social.technet.microsoft.com/Forums/en-US/26147306-64c5-466d-a211-5a6a5f012575/why-is-windows-10-file-explorer-is-unaccepably-slow?forum=win10itproapps

I had very similar problem where besides very slow opening of File Explorer in Quick Access view, I had hang-ups when creating new folders, renaming folders and deleting folders.

With the help of the good people contributing to the above TechNet post I was able to resolve my problems. The biggest problem for me was that I had two folders on remote server pinned to the Quick Access list. The remote server is not always available and when it is, it is slow - in any case this caused File Explorer to choke for up to 30 seconds from time to time. Thanks to user Jeltz191, I unpinned the offending folders from Quick Access and the problems are gone now!

Some other mentioned remedies, such as not adding recently accessed folders to Quick Access and setting File Explorer to start in This PC rather than Quick Access, are reasonable settings anyway.

The suggestions to run sfc and DISM did not help me.

I am glad I did not have to enable Cortana, as was also suggested!

astraujums

Posted 2015-10-15T02:25:37.267

Reputation: 101

0

This worked for me.

Hold the Windows Logo key + R to open up a Run dialog.

Type msconfig into the Run dialog and press Enter.

In the System Configuration window, navigate to the Services

Scroll down the list of services, looking for a service named Windows Search with hawk-like eyes.

Once you locate the Windows Search service, simply uncheck the checkbox beside it, and doing so will effectively disable

Click on Apply.

Click on OK.

Close the System Configuration

When prompted to decide whether or not you would like to restart your computer now or at a later time to have the changes take effect, click on Restart to restart your computer immediately.

Source : https://appuals.com/file-explorer-not-loading-or-loading-slowly-after-windows-10-upgrade/

Soumya Boral

Posted 2015-10-15T02:25:37.267

Reputation: 101