Windows 7 SP1 Not Able To Run Windows Update Error 80070002

Question

I've been having this problem for awhile. Windows 7 SP1 Not Able To Run Windows Update Error 80070002. I've run Troubleshooter but it just continues to glow scroll. Cannot download any newer updates either. Update history says that I have never applied any updates.

Answer 1

As stated in this Microsoft article, the Windows Update temporary files need to be removed. Follow the steps there, or do the following if you prefer the command line:

Open an administrative command prompt by pressing the Start button, typing "cmd", right-clicking the result, and choosing "Run as administrator." Type the following commands, pressing Enter after each:

1. sc stop wuauserv to stop the Windows Update service
2. cd \Windows\SoftwareDistribution to navigate to the Windows Update folder
3. rmdir /s /q DataStore to remove the DataStore folder
4. rmdir /s /q Download to remove the Download folder
5. md DataStore to recreate an empty DataStore folder
6. md Download to recreate an empty Download folder
7. sc start wuauserv to resume the Windows Update service

Close the command prompt and try to use Windows Update again.